We're Here For You

Support for Federal Employees

A genuine approach to community banking means being there for our people when they need us most. As part of our commitment to our customers, know that we’re here to help if you’re impacted by the government shutdown and concerned about meeting financial obligations.

Loan Payment – Hardship Concerns

Please contact us if you are experiencing hardship regarding an upcoming loan payment. We may have options to assist you.

Be Wary of Fraud Attempts

Fraudsters often look to capitalize during turbulent times and vulnerable situations. Text messages and Caller ID can be spoofed to appear directly from someone you know, even your bank. For your security, call the number on the back of your VeraBank debit card to verify it’s really us. Visit our Security page to learn how to protect yourself from being scammed.

Visit Security Page
 

Frequently Asked Questions

Are my deposits secure?

Yes, all deposits remain insured up to the FDIC limit.
 

Will my active loan or mortgage loan application be impacted?

While VeraBank is not affected by the government shutdown, agencies supplying lending programs and verification sources might be. This means certain loans that require agency approvals and home loans requiring tax transcripts may be delayed until after the shutdown. To learn if your loan application is affected, please contact us, visit a branch, or speak with your mortgage banker directly.

Contact a Mortgage Banker
 

What if I can’t make a loan or mortgage payment on time?

If this is the case, we encourage you to contact us as soon as possible. We may have solutions to assist you, depending on your specific situation.

You Can Count On Us.

Our team is prepared to help you navigate this stressful time.