Recently, Equifax, one of the three national consumer credit reporting agencies, announced a major data breach. This breach affects approximately 143 million Americans.

To be clear, VeraBank was not compromised and your information was not stolen from our bank. However, VeraBank takes the security of our customer information very seriously, and we are providing you with the information we know about this massive breach and the steps you can take to protect your personally identifiable information if you so desire. Following this unprecedented breach, we are also asking our customers to be extra vigilant and report any suspicious activity.

Equifax has established a website that informs consumers if they may be affected by the breach, provides additional information on the breach, and offers complimentary identity theft protection and credit file monitoring. This information is available at

To protect your identity and personal information, we strongly encourage our customers to consider the actions noted below.
  • Review your account statements to spot any suspicious transactions. You can also monitor your account activity online at any time
  • If you spot any suspicious transactions, please contact us immediately at 877-566-2621
  • Consider if you should place an initial fraud alert on your credit report (see
  • Consider if you should freeze your credit file (see
  • Review your credit reports for accuracy. Call any one of the three credit reporting agencies to receive your free annual credit report or visit
    • Experian: 888-397-3742
    • Transunion: 800-680-7289
    • Equifax: 888-202-4025
  • You should also contact the credit reporting agencies to notify them of any suspected fraud or identity theft
  • If you believe you are the victim of identity theft, contact your local law enforcement office and/or your state attorney general
Equifax has established a dedicated toll-free number to answer questions you may have about the Equifax data breach and its effect on your personally identifiable information. You may call them at 866-447-7559.