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Coronavirus

Support and Information on the Coronavirus (COVID-19)



Last updated on Thursday, March, 19, 2020
 
 

We’re Here for You


Like most people, we are closely monitoring the developing Coronavirus pandemic, and assure you we are doing all we can to help our customers, employees and the communities we serve stay safe, healthy and connected.
 
We have added additional cleaning services and hand sanitizers to all drive-thru and branch locations. Our customer service team is ready to help you with any questions or assistance you might need.
 
  • Call Customer Service at 877-566-2621
  • Send us an email
  • Online Chat
    • Chat is available by clicking the 3-Diamonds-Side-Menu-Image symbol to the right, then clicking the chat link.
    • Chat is also available inside of VeraBank Online Banking or the VeraBank Apps after logging in.

Effective Friday morning, March 20, 2020.

All VeraBank Lobbies Will Be Closed Temporarily.

All VeraBank Drive-Thru's Remain Open.


The lobby and drive-thru at the Tyler Market Square location will both be closed temporarily. The drive-thru at the Tyler Grande and Tyler Front St. locations are still available.
 
Ways to Bank Outside the Branch
For times when getting to the branch isn’t possible, we have many ways to access your money, manage your
finances, and pay others.
 
Online Banking
You can pay bills, transfer funds, pay other people, manage your debit card rewards, view check images, receive
eStatements, and use our Money Management spending tool to keep track of your finances and spending. Enroll
online in minutes! You can access your login at the top right corner of this page.
 
Mobile Banking with Mobile Deposit
Do most of the things you can do in Online Banking to stay connected to your money. You can even deposit checks!
Smartwatch Apps are available too.
 
 
ITMs
Video chat with a VeraBank banker combined with the convenience of an ATM. Get Live Teller hours and locations
online. 
 
Live Teller Hours: M - F, 7 AM - 7 PM
Sat, 8 AM - 1 PM

ATM Hours: 24/7
 
Digital Wallets
Shop hands-free by downloading your VeraBank debit card into the digital wallet on your mobile device.
 
ACH and Direct Deposit of Pay Checks and Social Security Payments
If you aren’t already, consider having paychecks or social security payments automatically deposited into your
VeraBank account. It is a safe, uninterrupted electronic transfer you can set up with the payer. You can access your
login at the top right corner of this page.
 
Safe Deposit Boxes
If you would like access to your safety deposit box located at one of our closed lobbies, please email us at
contactus@verabank.com and we will make every effort to set up a convenient time for you to do so.
 
Stay Healthy and Fraud Safe
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